Troubleshooting by Component

Goal: Diagnose issues with specific system components.


Component Guides

ComponentCommon IssuesGuide
ConnectionsAuthentication failures, network issues, data not flowingConnections
SurfacesData not appearing, routing problemsSurfaces
Warm QueriesEmpty results, syntax errors, performance issuesWarm Queries
Data StoresProvisioning status, table activation, missing operationsData Stores
Audit LogsEvent capture, hash chain verification, exportAudit Event Log
Amendment LogsReason-for-change, amendment chain, hash verificationAmendment Log

Quick Component Check


Not Sure Which Component?

Thinking Tip:

If you're not sure which component is the problem, try Troubleshooting by Symptom to narrow it down based on what you're experiencing.


  • Common Issues - Most frequent problems and solutions
  • FAQ - Frequently asked questions
  • By Symptom - Troubleshoot based on what you see
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